S. Korea’s LG Electronics tops U.S. customer satisfaction index for household appliances

LG전자, 美소비자 가전 만족도 평가 1위…삼성은 PC부문 2위

South Korea’s LG Electronics is apparently America’s favorite appliance maker… based on customer satisfaction.
LG has topped the U.S. Household Appliance and Electronics Report for this year… getting a score of 82 out of one-hundred.
Published by the American Customer Satisfaction Index, the report measures customer satisfaction with over four-hundred companies by interviewing roughly 300-thousand American customers every year.
LG not only maintained a stable score from last year, but was also highly praised for its line of refrigerators.
With a score of 80,… Samsung Electronics was in second, tied with Germany’s Bosch and U.S. manufacturer Whirlpool.


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